Bar Attendant

Scope and general purpose

As a Bar Attendant, you will interact with customers and ensure they have a great experience when dining at the lounges. You will ensure positive customer interactions while accurately mixing and serving beverages in a friendly and efficient manner. You are expected to be attentive to the customers’ needs making them feel welcomed, comfortable, important and relaxed.

Main Duties

1. Ensure that the assigned bar area is fully equipped with the tools and products needed for mixing beverages and serving customers.
2. Prepare and monitor the beverages inventory as well as the purchase requisitions as needed to replenish supplies.
3. Serve snacks or food items to customers seated at the bar and provide guidance to customers on various products offered within the Lounges.
4. Ensure they adhere to the cleanliness standards by keeping a clean working area and ensuring exceptional standards in hygiene are maintained at all times in all areas of the operation.
5. Ensure that the customers are attended to and maintain a high level of customer service and professionalism at all times.

Qualifications

• High School Diploma or Trade/ Vocational qualification
• Minimum 2 years of job-related experience
• Completion of a professional course in Hospitality or have the necessary bartending training
• Have knowledge of 5-star bartending service including service of wines, champagnes, cocktails and other beverages